Privacy policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data means all data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Daniel Langen
mikkaneo.com
Kopernikusstraße 25c
10245 Berlin
Germany
Tel.: +49 152 27429092
E-mail: support@mikkaneo.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1 When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we collect only the data that your browser transmits to the server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website:

  • Our visited website

  • Date and time at the moment of access

  • Amount of data sent in bytes

  • Source/referral from which you reached the site

  • Browser used

  • Operating system used

  • IP address used (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser bar.

3) Hosting & Content Delivery Network

3.1 Shopify

For hosting our website and displaying the page content, we use the system of the following provider:

Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”).

Data is also transmitted to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.

All data collected on our website is processed on the provider’s servers. We have concluded a Data Processing Agreement (DPA) with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

3.2 Cloudflare

We use a Content Delivery Network of the following provider:

Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA.

This service enables us to deliver large media files such as graphics, website content, or scripts faster via a network of regionally distributed servers. The processing is carried out on the basis of our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 (1) lit. f GDPR. We have concluded a DPA with the provider to ensure the protection of our site visitors’ data and to prevent unauthorized disclosure to third parties.

For data transfers to the USA, the provider is certified under the EU-U.S. Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies – small text files that are stored on your device. Some of these cookies are automatically deleted when you close the browser (so-called "session cookies"), while others remain longer on your device and enable us to save page settings (so-called "persistent cookies"). The duration of storage can be found in the cookie settings of your web browser.

If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR (for contract performance), Art. 6 (1) lit. a GDPR (if consent has been given), or Art. 6 (1) lit. f GDPR (for our legitimate interest in ensuring the best possible functionality of the website and a customer-friendly, effective design of the site visit).

You can configure your browser to inform you about the setting of cookies and to decide individually on their acceptance or to exclude the acceptance of cookies for certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contacting Us

When contacting us (e.g. via contact form or e-mail), personal data is processed exclusively for the purpose of handling and responding to your request and only to the extent necessary.

The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6 (1) lit. f GDPR. If your request is aimed at the conclusion of a contract, the additional legal basis is Art. 6 (1) lit. b GDPR. Your data will be deleted once it can be inferred from the circumstances that the relevant matter has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

6) Data Processing When Opening a Customer Account

In accordance with Art. 6 (1) lit. b GDPR, personal data will continue to be collected and processed as necessary if you provide it to us when opening a customer account. The required data can be seen from the input form on our website.

Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned controller. After deletion, your data will be erased provided that all contracts concluded have been fully executed, no statutory retention obligations prevent this, and we have no legitimate interest in continued storage.

7) Use of Customer Data for Direct Marketing

7.1 Subscription to our e-mail newsletter (mikkaneo magazine)

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for receiving the newsletter is your e-mail address. Providing further data is voluntary and will be used to address you personally. For newsletter dispatch, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have explicitly confirmed your consent via a verification link sent to the specified e-mail address.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 (1) lit. a GDPR. We store your IP address, as provided by your Internet service provider (ISP), as well as the date and time of registration, in order to trace any possible misuse of your e-mail address at a later date. The data collected during newsletter registration is used exclusively for the stated purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by contacting the controller above. After unsubscribing, your e-mail address will be immediately deleted from our distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data in ways permitted by law, which we inform you about in this policy.

7.2 Sending Review Requests by Email

After your order has been completed, we may send you a one-time email inviting you to review your shopping experience or the products you purchased. The use of your email address for this purpose is based on Section 7 (3) of the German Act Against Unfair Competition (UWG).

You may object to the use of your email address for this purpose at any time by contacting us at support@mikkaneo.com or by using the unsubscribe link included in the respective email.

8) Data Processing for Order Handling

8.1 General
Where necessary for the performance of a contract, your personal data collected by us will be passed on to the contracted transport company and the contracted financial institution in accordance with Art. 6 (1) lit. b GDPR.

If, based on a contract, we owe you updates for goods with digital elements or for digital products, we process the contact details provided in your order to personally inform you about updates within our statutory information obligations pursuant to Art. 6 (1) lit. c GDPR.

We also cooperate with the following service providers to fulfill your order. Certain personal data will be passed on to these providers in accordance with the following details.

8.2 Use of Payment Service Providers (Payment Services)

- PayPal

This website offers one or more online payment methods from the following provider:
PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you choose a payment method offered by the provider where you make an advance payment, your payment data provided during the order process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be forwarded to the provider in accordance with Art. 6 (1) lit. b GDPR. The transfer of your data is carried out solely for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

If you select a payment method where we make an advance payment, you will also be asked during the order process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, and, if applicable, data on an alternative payment method).

In such cases, in order to safeguard our legitimate interest in determining your ability to pay, these data will be forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6 (1) lit. f GDPR. Based on the personal data you provide as well as other data (such as shopping cart, invoice amount, order history, and payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical method. Address data, among other things, but not exclusively, is included in the calculation of the score values.

You may object to this processing of your data at any time by sending a message to us or directly to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

- PayPal Checkout

This website uses PayPal Checkout, an online payment system from PayPal that consists of PayPal’s own payment methods and local payment methods from third-party providers.

When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "Pay Later" via PayPal, we forward your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”) for payment processing. The transfer takes place in accordance with Art. 6 (1) lit. b GDPR and only insofar as this is necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal, or – if offered – "Pay Later" via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be forwarded to credit agencies in accordance with Art. 6 (1) lit. f GDPR based on PayPal’s legitimate interest in determining your ability to pay. The result of the credit check with regard to the statistical probability of default is used by PayPal to decide whether to provide the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical method. Address data, among other things, but not exclusively, is included in the calculation of the score values.

You may object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

If the PayPal payment method "purchase on account" is available and selected, your payment data will first be transmitted to PayPal for the preparation of the payment, after which PayPal forwards them for execution of the payment to:
Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (“Ratepay”).
The legal basis in each case is Art. 6 (1) lit. b GDPR. In this case, Ratepay carries out an identity and credit check in its own name to determine your ability to pay, according to the principle already mentioned above, and forwards your payment data to credit agencies in accordance with Art. 6 (1) lit. f GDPR based on its legitimate interest in determining your ability to pay. A list of credit agencies Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When using a local third-party payment method, your payment data will first be transmitted to PayPal in accordance with Art. 6 (1) lit. b GDPR for preparation of the payment. Depending on your choice of a local payment method available, PayPal will then transmit your payment data for execution of the payment in accordance with Art. 6 (1) lit. b GDPR to the relevant provider:

  • Apple Pay (Apple Distribution International, Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)

  • Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

  • iDeal (Currence Holding BV, Beethovenstraat 300, Amsterdam, Netherlands)

  • Bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)

  • Blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)

  • eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria)

  • MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)

  • Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

Further information on PayPal’s privacy policy can be found here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

- Shopify Payments

This website offers one or more online payment methods from the following provider:
Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

If you select a payment method offered by the provider where you make an advance payment (e.g. credit card payment), your payment data provided during the order process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be forwarded to the provider in accordance with Art. 6 (1) lit. b GDPR. The transfer of your data is carried out solely for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

9) Site Functionalities

hCaptcha

We use the CAPTCHA service of:
Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110, USA.

This service checks whether an input is made by a human or misused by automated processing. It helps block spam, DDoS attacks, and similar harmful automated access. The provider collects the IP address of the device used, recognition data of the browser and operating system type, as well as date and duration of the visit, and transmits these to the provider’s servers for evaluation.

Legal basis is our legitimate interest in determining individual responsibility on the Internet and preventing misuse and spam pursuant to Art. 6 (1) lit. f GDPR.

We have concluded a DPA with the provider, ensuring protection of site visitors’ data and preventing unauthorized disclosure to third parties.

For transfers to the USA, the provider relies on the European Commission’s Standard Contractual Clauses (SCCs) to ensure compliance with the European level of data protection.

10) Rights of the Data Subject

10.1 Applicable data protection law grants you the following rights against the controller with regard to the processing of your personal data:

  • Right of access pursuant to Art. 15 GDPR

  • Right to rectification pursuant to Art. 16 GDPR

  • Right to erasure pursuant to Art. 17 GDPR

  • Right to restriction of processing pursuant to Art. 18 GDPR

  • Right to notification pursuant to Art. 19 GDPR

  • Right to data portability pursuant to Art. 20 GDPR

  • Right to withdraw consent pursuant to Art. 7 (3) GDPR

  • Right to lodge a complaint pursuant to Art. 77 GDPR

10.2 Right to Object

When we process your personal data on the basis of our overriding legitimate interest in the context of a balancing of interests, you have the right to object at any time, for reasons arising from your particular situation, to such processing with effect for the future.

If you exercise your right to object, we will cease processing the data concerned. However, further processing remains reserved if we can demonstrate compelling legitimate grounds for the processing that override your interests, fundamental rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing. You may exercise the right to object as described above.

If you exercise your right to object, we will cease processing the data concerned for direct marketing purposes.

11) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the processing purpose, and – if applicable – statutory retention periods (e.g. commercial and tax law retention periods).

When processing personal data on the basis of an explicit consent pursuant to Art. 6 (1) lit. a GDPR, such data will be stored until you revoke your consent.

If statutory retention periods apply to data processed within the framework of legal or quasi-legal obligations on the basis of Art. 6 (1) lit. b GDPR, such data will be routinely deleted after expiry of the retention periods, provided it is no longer required for contract fulfillment or initiation and/or there is no legitimate interest in continued storage on our part.

When processing personal data on the basis of Art. 6 (1) lit. f GDPR, such data will be stored until you exercise your right to object under Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) lit. f GDPR, such data will be stored until you exercise your right to object under Art. 21 (2) GDPR.

Unless otherwise stated in this policy, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.